Flight Booking and Ticketing

Start Date End Date Venue Fees (US $)
26 Oct 2025 Manama, Bahrain $ 4,500 Register

Flight Booking and Ticketing

Introduction

The course is exclusive for Amadeus IATA Travel Agency.  A participant must have successfully completed and passed the Amadeus Basic Course (ABC) and have a basic knowledge of fares and ticketing.  The module will cover and electronic ticket issuance. It is a combination of E-learning and traditional classroom training. Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

Main Topics:

  • Introduction to mileage-based airfares, analyzing itineraries, and retrieving fares from a GDS
  • Pricing one-way and circle trip practice exercises
  • Limitations on indirect travel, side trips, and surface sectors
  • Backhauls, circle trips, journeys in different classes of service, and alternative fare breakpoints
  • Lowest combinations, round-the-world journeys, and minimum checks​

Objectives

    • To access functionality required to price a PNR, interpret fare notes, condition and regulation, issue paper and electronic tickets
    • Analyze GDS displays relevant to mileage system pricing
    • Identify and price different journey types
    • Read, interpret, and apply fare rules
    • Check minimum-fare rules in pricing itineraries
    • Use GDS to issue tickets for manually-priced reservations

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

  • Airline fares desk agents
  • Travel agents
  • Airline ticket agents
  • Call center agents

Course Outline

DAY 1  

  • Terms and Definition
  • Global Indicators
  • Fare Quote Tools
  • Fare Quote Display
  • Informative Pricing
  • PNR Pricing
  • Transitional Stored Ticket​

DAY 2  

  • Issuing Electronic tickets
  • Electronic Ticket Receipt
  • Electronic Ticket Record
  • Published / Gross Tickets
  • Nett Remit Ticketing
  • Manual Pricing​

DAY 3  

  • Reissuance
  • Totally Unused
  • Partially Used
  • Airline Specific Ticketing​

DAY 4

  • Negotiated Far expert
  • ITX
  • Sales Report
  • Voiding of Tickets
  • Revalidation
  • Refund
  • Newsflash
  • Graded Review

Day 5: Practical 

Accreditation

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