Project Quality Management Workshop

Start Date End Date Venue Fees (US $)
02 Nov 2025 Kuala Lumpur, Malaysia $ 4,500 Register

Project Quality Management Workshop

Introduction

The Quality Management course addresses the planning and implementation of project Quality management processes as they are integrated into the overall project plan and execution. Students learn the evolution of Product and Project Quality and are provided with theory and practice on the 3 PMI Quality Management Processes. Quality Planning is discussed and practiced as an integral part of the overall project planning sequence. Process-based Quality Assurance is addressed with a set of hands‐on practice using a team case study. Students are taught Product based Quality Control through a series of case study based analyses and discussion exercises. Stress is placed on the “Quality is planned in, not inspected in – emphasis on Quality Assurance over Quality Control” paradigm.

Objectives

    • An understanding that Quality Assurance is less expensive than Quality Control

    • Why Quality must be addressed from the earliest stages of project planning through to product delivery

    • Fluent working knowledge of the PMI best practices for Project Quality Management

    • Cost-effective mechanisms for integrating quality practices into the overall project management architecture

    Tactical Skills:

    • Planning project Quality

    • Assuring project Quality
    • Quality Control

    • Understand the history of Project Quality Management
    • Tools for project process quality – Quality Assurance
    • Tools for project product quality – Quality Control
    • Understand the relationship between Quality Control and Scope Verification
    • Implement Quality Assurance tools including Quality Audits
    • Implement Quality Control tools including Pareto Charts, Control Charts, Cause & Effect Diagrams, and Quality Metrics

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This course is intended for both project team members and project managers wishing to gain a fluent working knowledge of commonly accepted best practices for planning and implementing project quality processes and metrics. Team members and managers looking to improve their quality management skills and looking to improve their understanding of how quality assurance and control foster project success should take this course. Students on track to take the PMP examination should take this course.

Prerequisites:

  • Concepts and Practice of Project Management or

  • Equivalent project management experience

Course Outline

Overview of Project Management

  • Defining project management terminologies
  • Project management benefits
  • Triple constraints
  • Project life cycle
  • Project stakeholders
  • Effect of organizational structure

Project Selection

  • Project selection models
  • Benefit-cost ratio
  • Average Rate of Return (ARR)
  • Payback period
  • Net Present Value (NPV)
  • Internal Rate of Return (IRR)
  • Decision trees

Project Planning and Scheduling

  • Project charter
  • Project scope statement
  • Building work breakdown structure
  • Duration estimation
  • Program Evaluation and Review Technique (PERT)
  • Relationships between activities
  • Network diagram
  • Critical Path Method (CPM)
  • Manipulating logic
  • Resource allocation
  • Resource leveling

Project Control

  • Variance analysis
  • Dashboards and scorecards
  • Key performance indicators
  • Earned value
  • Managing deviations

Project Risk Management

  • Project risk identification
  • Qualitative risk analysis
  • Quantitative risk analysis
  • Project risk response planning
  • Contingency and management reserves

Program Management

  • Program life cycle
  • Developing program work breakdown structure
  • Developing a program schedule
  • Developing program financial plan

Accreditation

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