Profitable Petroleum Retail Practices

Start Date End Date Venue Fees (US $)
09 Nov 2025 Kuala Lumpur, Malaysia $ 4,500 Register

Profitable Petroleum Retail Practices

Introduction

The evolution of the retail petroleum business continues at a considerable pace. With more service stations established over the past few years, the industry has become more competitive within both regulated and deregulated environment.

This 5-day course focuses on the knowledge and skills needed to maximize returns from service outlets and retail networks. It provides the practical tools and ideas to increase retail profit margin, both in c-store and forecourt, at the same time improve retail operation. 

Improved Strategies in Petroleum Retailing

This course will deliver the improved strategic framework for your retail business, and help you to identify the root causes of low retail sales and high operating cost problems, and make sure you leave the workshop with a solid drafted plan for immediate implementation. 

Real-Life Examples & Case Studies

The course will be highly interactive and participative with all learning styles including role-playing and group discussion to maximize attendees learning outcomes. Real-life scenarios, case studies and best practice processes will be shared throughout the training session.

Objectives

    • Increase Retail Sales Revenue
    • Reduce Retail Operation Cost
    • Improve Retail Performance
    • Enhance Retail Staff Interpersonal Skills
    • Apply Action Plan Immediately in Business

Training Methodology

This training course will be presented using properly designed slides, some with animation and several videos on relevant issues. A printed manual containing all the slides and/or electronic form in PDF will be delivered to each attendant. Teaching methods include also calculations on related issues and several examples of Cement Logs will be presented for interpretation.

Who Should Attend?

This course has been specifically targeted to anyone who is managing sales/cost, OR sitting at a higher position level/looking at a larger picture in petroleum retailing, OR involved in whole/part of petroleum retail value chain operation.

Job Titles Include:

  • Head of Retail
  • Retail Sales Manager
  • Retail Business Manager
  • Category Manager
  • C-Store Manager
  • Regional Manager
  • Area Manager
  • Territory Manager

Course Outline

Module 1 Retail Market Analysis and Root Cause Identification

  • Retail Market Understanding
  • Root Cause Identification for Retail Problems
  • Outstanding Customer Service
  • Sales improvement

Module 2 Retail Operation Management

  • Category Management
  • Inventory Management
  • Retail Supply Chain and Logistics

Module 3 Cost Reduction Efforts

  • Technology
  • Cost management
  • Communication, Influence, and Negotiation in Petroleum
  • Retail
  • Managing Retail Team
  • Summary, Action Plans, and Ongoing Support

Accreditation

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