Leadership Skills for Supervisors

Start Date End Date Venue Fees (US $)
19 Jul 2026 Kuala Lumpur, Malaysia $ 4,500 Register
06 Dec 2026 Dubai, UAE $ 3,900 Register

Leadership Skills for Supervisors

Introduction

You need supervisor training to develop your own leadership game plan—and become a take-charge supervisor! Being an effective leader involves much more than just getting things done. Supervisor training can give you the higher level of supervisory skills required in today’s workplace. This supervisor training seminar will explore how you can maintain technical expertise while demonstrating the right type of leadership. Supervisor training will give you the personal, interpersonal, and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective leader.

Objectives

    • Develop Interpersonal Skills That Help You Communicate, Listen, and Handle Conflicts
    • Become More Effective at Influencing Others
    • Accomplish Goals and Control Outcomes When Dealing with Staff, Peers, Management, and Other Departments
    • Learn How to Work with Groups and Teams to Solve Problems and Accomplish Projects
    • Hold Performance Discussions That Result in Changed Behavior and Enhanced Productivity
    • Analyze Your Own Styles of Behavior and Recognize Your Strengths/Weaknesses

Training Methodology

Participants will learn by active participation during the PROGRAM through the use of a wide variety of instructional techniques. There will be group exercises to allow for a “hands-on” approach to learning. Instructional films will be utilized to present “best practices” approaches. In addition, there will be an in-depth discussion of critical success factors.

Who Should Attend?

The program is designed for supervisors and team leaders or those aspiring to these positions.

Course Outline

Introduction

  •  Identify What Is Different in Supervision/Management Today
  •  Identify the Opportunities for Supervisors/Managers Today
  •  Describe Personal Objectives for This Course
  •  Define What Leadership Is from a Supervisor’s Point of View
  •  Rank Leadership Characteristics

Leadership

  • Identify the Difference between Managers and Leaders
  • Observe Leaders in Action
  • Examine Your Own Leadership Capability
  • Identify How Leaders Build Credibility and Trust
  • Identify the Leadership Skills That Will Be Needed in the Next Five Years
  • Explore the Forces Encouraging Leadership and the Constraints Working against Leadership for Supervisors
  • Develop Your Leadership Skills Development Plan

Interpersonal Skills

  • Identify Interactive Behaviors and Discuss How Each Is Helpful and/or Distracting When Communicating One-on-One and in Groups
  • Analyze Effective Listening Processes and Skills
  • Practice Questioning Skills to Learn How to Ask Effective Questions and the Effects of Being Questioned
  • Role-Play Management Situations to Demonstrate Participative Leader Skills and Analyze Your Effect on Others
  • Create a Communication Case from Work Experience
  • Resolve a Communication Case Created from Other Group Members' Work Experiences

Coaching and Mentoring

  • Take the "Insight Inventory: Understanding Yourself and Others."
  • List the Elements of Effective Feedback
  • Write Statements about Actual Employee or Team Member Situations
  • Describe the Coaching Discussion and Its Format
  • Practice Coaching and Mentoring in Role Plays with an Actual Employee or Team Member Situations

Decision-Making Tools for Leading

  • Discuss Three Methods of Brainstorming and Describe the Advantages of Each
  • Discuss the Effects of Organizations on Creativity
  • List the Steps in Problem Solving
  • Apply Problem-Solving Principles and Techniques to Solve Actual Problems from the Job

Learning to Lead Groups and Teams

  • Learn the Differences between Teams Versus Work Groups
  • Get Insight on Your Own Team Building and Personal Effectiveness
  • Practice Group Skills in Exercises That Develop Teamwork
  • Discuss the Role of a Group or Team Leader and Practice Facilitation Skills

Group Exercises

  •  Discover What Needs to Happen before Groups Become Teams
  •  Conduct Group Observations Following a Format and Give Feedback to Participants

Accreditation

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