Influence Skills: Getting Results Without Direct Authority

Start Date End Date Venue Fees (US $)
26 Oct 2025 Zurich, Switzerland $ 4,950 Register

Influence Skills: Getting Results Without Direct Authority

Introduction

Today's leaner, flatter and virtual organizations are experiencing a shift from command and control to teamwork and collaboration. Professionals at every level of an organization must get results without having to rely on direct authority. This course helps you to successfully influence others to accomplish your objectives. Through practice sessions, video simulations, self-assessments and role-playing activities, you practice the specific skills, behaviors, and attitudes to achieve desired results without relying on the use of authority.

Objectives

    By the end of this training course, participants will be able to:

    • Apply influence strategies to gain commitment from others and foster collaboration
    • Define desired outcomes for win-win results
    • Dynamically adjust your approach to others to gain buy-in
    • Achieve goals by enhancing trust and cooperation
    • Deal effectively with challenging behaviors to overcome resistance and inertia in others
    • Use knowledge and competence rather than position and status to influence others

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This course is valuable for managers, project managers, and individual contributors who rely on influence rather than authority to achieve their goals. An ongoing simulation throughout this course offers media-rich experiential activities that allow you to practice a variety of influence skills, tools, and strategies. Activities include:

  • Uncovering your leadership capabilities
  • Assessing your use of influence strategies
  • Dealing effectively with resistance
  • Identifying different applications of power and typical outcomes through video simulations
  • Applying leadership and influence skills in a group setting
  • Assessing your political savvy
  • Using win-win approaches to persuade others to act
  • Building trusting relationships and rapport
  • Listening to multiple points of view
  • Getting committed to challenging situations

Course Outline

Day 1: Defining Influence

  • Identifying the three critical elements
  • Building value with others
  • Working with resistance for positive outcomes

The Elements of Influence

  • Five critical conditions for influencing others
  • Applying the five conditions
  • Mitigating personal risk
  • Using an influence formula to guide your planning
  • Achieving and maintaining a commitment
  • Stating your desired results
  • Going beyond compliance
  • Creating collaboration
  • Recognizing manipulation and taking positive action
  • Differentiating manipulation from the influence
  • Gaining an agreement you can count on

Day 2: Building Your Foundation

  • Establishing and maintaining trust
  • Creating trust-based relationships
  • Maintaining ethics and integrity
  • Developing rapport
  • Establishing immediate rapport
  • Applying techniques for building rapport
  • Listening for multiple perspectives
  • Building active-listening habits
  • Tuning in rather than tuning out

Applying Six Major Influence Strategies

  • Identifying strengths and limitations
  • Leveraging the advantages of each strategy
  • Creating your personal plan
  • Building and expanding your network
  • Optimizing your personal preference
  • Developing your most appropriate strategy
  • Avoiding pitfalls and traps

Day 3: Building your Power Base

  • The six types of power
  • Identifying strengths and blind spots
  • Expanding your personal power
  • Developing political savvy
  • Navigating organizational politics
  • Strengthening working relationships

Day 4: Practicing Exemplary Leadership

  • Implementing five leadership practices
  • Characteristics of leadership
  • Adapting leadership approaches to your situation
  • Developing your personal leadership plan
  • Assessing your leadership profile
  • Strategies for cultivating your leadership skills

Dealing with Challenging Behaviours

  • Recognizing the interplay of perceptions
  • Identifying six challenging behaviors
  • Overcoming the tendency to take things personally
  • Taking powerful actions
  • Identifying and applying deflection techniques
  • Developing remedies for difficult situations
  • Employing specific strategies for challenging behaviors

Day 5: Overcoming Resistance

  • Recognizing the many forms of resistance
  • Applying the four-step model for agreement
  • Achieving results in real-world situations

Accreditation

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