ISO 29001:2010 QMS Awareness Program

Start Date End Date Venue Fees (US $)
09 Nov 2025 Muscat, Oman $ 4,500 Register

ISO 29001:2010 QMS Awareness Program

Introduction

The course will enable participants to develop the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015.  Participants will acquire the necessary knowledge and understanding to perform effective internal audits in accordance with the auditing process set out in ISO 19011 International auditing standard. This training course builds on the specific requirement of ISO/TS 29001:2010 for internal auditing and, is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry.

Objectives

    By the end of this training course, participants will know how to:

    • Understand and interpret requirements of ISO/TS 29001:2010
    • Understand and interpret the requirements of ISO9001:2015
    • Plan & manage the implementation of a QMS meeting the above
    • Preparing for certification
    • Awareness of internal audit & QMS training for company staff
    • Gain expertise to perform internal audits following ISO 19011:2012 guidelines
    • Manage and select QMS lead and team auditors
    • Recognize and analyze QMS non-conformances during the audit
    • Ask audit questions and take constructive notes
    • Analyze audit findings and prepare internal audit reports

Training Methodology

The course will challenge the participants with exercises, workshops, and presentations. Role-plays and group discussions will make this course a unique and fun experience for every participant. Assessments and gap analysis tools will be used throughout the course. Videos will also be shown to emphasize and clarify some learning points.

Who Should Attend?

This training course is suitable for a wide range of professionals but will greatly benefit:

  • Managers and supervisors involved in onshore & offshore quality management systems
  • Those with responsibilities for conducting quality management audits
  • Production, process, maintenance, and HSE personnel
  • Line-managers involved in planning/implementing risk assessment programs

Course Outline

Day 1: Quality Management System (QMS) Audit

  • ISO 29001:2010 and 9001:2015 QMS International Standards
  • Review of 29001 Clauses 4-8 and 9001 Clause 9 Internal Audit Requirements
  • Quality System Requirements
  • Types and Levels of QMS Internal Audits
  • Documentation in the Quality Management System
  • Roles and Responsibility of Auditors

Day 2: Audit Preparation and Setup

  • Terminology and Definitions
  • Audit Concepts and Principles
  • Planning and Conducting Effective Audits
  • Producing Audit Programme and Procedure
  • Audit Terms of Reference
  • Interview and Note-taking Skills

Day 3: Conducting an Internal Audit

  • Internal Audit Process
  • Creation of Effective Audit Checklists
  • Communications during Audit
  • QMS Documentation Review
  • Key Personnel Interviews
  • Physical Site Observation 

Day 4: Preparing Audit Report

  • Review of Non-conformities and Observations
  • Audit Findings and Conclusions
  • Preparation of Internal Audit Report
  • Corrective Action Plan
  • Presentation of Audit Report
  • Monitoring and Close-out of Non-conformities

Day 5: Review of Internal Audit Process & Assessment

  • Review of Internal Audit Process
  • Review of Internal Audit Reporting

Accreditation

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